MightyMerchant Services & Features > Services > Frequently Asked Questions > Building your website

Building your website

How long will it take to complete my website?

The answer to this question will vary depending on the project, but generally it takes 3 - 4 weeks. We can give you an estimated timeline for your project, and if you need to have your site completed faster, let us know.

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Do I have to choose a template for my website design?

No, in fact most of our sites have custom designs. We offer you the choice of selecting a template from the library, which we will modify to fit your business. Or we will design your site from scratch based on your ideas and preferences.

You can also just browse through the design library to look for ideas about your custom design.
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What is the Site Manager?

Think of the Site Manager as your custom website editing tool. You access your site manager using your web browser. When you log in to your password protected Site Manager, you will see a well organized listing of all of the sections of your website, and many management tools that are available to you.

You can edit your product catalog and other pages of your website by just entering text in the fields we set up for you. It's almost like filling out a form - it's that easy.

Other tools you can access from the Site Manager are; your online Order Manager, shipping and payments manager, your website traffic statistics, automatic Froogle data feed, and more.

Ask us for a demo of our Site Manager so you can see for yourself how easy it is.
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How do I get my products into my website?

Most often our customers enter their own product data using the MightyMerchant Site Manager. Before you begin, we will set up your Site Manager specifically for your business so you can easily enter the data for each of your products on a single screen. For example; pricing, product weights, photos, descriptions, color and size options - we'll tailor the entries to match your needs.

We will show you how to set up your categories and enter your products. In addition, we provide a "fast add" option, that allows you to enter product details for up to 10 products at a time.

For stores with more than 300 products, we can usually set up a data import for you if you can provide your data to us in an Excel spreadsheet. Call us for pricing or to learn more about data import.
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I'm located in a different state, is it practical for me to use your services?

Sure, the majority of our customers are located out of state. We are used to coordinating your website development with you over the phone and by email.

We do enjoy meeting with our local customers in person, but it's not necessary in order to develop your website.
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Can I have a mailing list sign up on my website?

Definitely! All of our websites come with an mailing list sign up so you can invite your customers to join your emailing list. It's optional though so we won't place it on your site if you prefer not to have one.

If you additionally send out marketing pieces by regular mail, we can add that information to your sign up form.
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How many pages can I have?

Unlimited! Using Mighty Merchant's Site Manager you can create new pages for your website anytime.
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Can I modify my website design if I want?

Our designers make modifications to the 'site design', while you control most of the 'site content'. This means you can modify images and text on your pages but you can't modify the overall layout of those pages.

The MightyMerchant system makes it easy for you to control the settings that are most important for you, but prevents you from making changes that will 'mess up' your site.

You have a lot of control through the MightyMerchant Site Manager. If you have specific questions about what you can and cannot modify, give us a call.
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What if I don't like my website design?

We'll work with you until you're happy. Our designers will discuss your design preferences before ever starting on your website's design. We will ask you about colors, the mood of the site, goals for the site, who your customers are and for a couple of websites that you think are appealing so that we can get a sense of what you like.

Based on all of that information, the designer will create a mockup of a design and submit it to you for feedback. You will have an opportunity to request changes, and discuss options. We want you to be thrilled with your website so we will work to create a design that you are happy with.

If after going through this process, we cannot meet your expectations - we will refund your money.
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How long will my current website be down while you work on my new site?

Your new website will be developed offline so that your current website will be unaffected. Once you have approved your new site, we will switch the domain to point from the old to the new website.
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I already have someone else designing my website, can you use that design?

Yes, we'd be happy to work with your existing design. We may need to make some modifications to accommodate MightyMerchant features. We can go over any changes that may need to be made after we see the design you have. Here are a few sites we've put together where our customer had someone else design the site:
www.arboronstate.com
www.thatstyleworks.com
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